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How Much Does Web Portal Development Costs

  • Rating — 5 (3 voices)
  • by Ivanna Denys
  • Updated on September 02, 2019
  • Read —
    6-7 minutes
web portal

One can hardly find a business that won’t benefit from having a web portal. This type of software solution allows organizations to automate numerous processes and significantly increase engagement for employees, customers, and partners. But how much money does a company need to develop a handy web portal that will satisfy its specific needs? And what factors will influence the price?

In this article, we’ll try to answer all these questions as well as provide you with some basic info about web portals, their types, and functionality. 

  1. What is a web portal and how does it differ from a website?
  2. Common types of web portals
  3. Factors that influence the costs of web portal development
  4. The costs of building a web portal

What is a web portal and how does it differ from a website?

Many confuse a web portal with a website because they have some common features. In particular, both are locations on the internet accessible via a unique web address (i.e. URL). Yet, these web products serve different purposes, have their distinctive characteristics, and are not interchangeable. Let’s look at their differences in greater detail.

web portals vs website

To sum up, a website is a platform that helps a business to digitally present itself to the world and convey messages to everyone who might be interested in its products or services. It doesn’t involve active participation from the users’ side. At the same time, web portals have a narrower focus as their main goal is to provide specific people with specific information. Their content changes based on users’ input. 

Common types of web portals

In general, web portals help businesses create a personalized experience, share documents, and streamline communication & processes. Since it’s something every company needs to operate effectively, web portals may be used in numerous different ways. Here are some of the most common examples:

Customer portalCustomer portal 

By developing a customer portal, an organization can not only take its customer support and sales process to the next level but it also gets a chance to improve brand loyalty. Users of such a portal have an opportunity to place and track orders themselves, report problems, activate or deactivate services, get personalized recommendations, review the purchase history, and do many other things without the need to contact your company’s reps. This saves their time, increase satisfaction, and helps to build long-term relationships.

Membership management portalMembership management portal

This type of web portals will be helpful for any business that offers membership subscription, for example, learning platforms. Besides obvious benefits like self-service, such portals allow for greater accuracy of members’ data since users can update it whenever something changes. In addition, the management of a customer base becomes almost entirely automated. Members receive all materials, build training or any other plans for using a service, monitor the progress, payments, etc. with little to no manual administration efforts from your side.

Employee portalEmployee portal 

Building an employee portal should be one of the first steps for companies going through digital transformation. It’s like an internal social network where users can communicate, assign tasks, update each other on important events, leave comments, log timesheets, request vacations, etc. On top of that, employee portals make it easier for new hires to overcome onboarding chaos and become a part of the team. As a result, people collaborate more effectively and stay more engaged.

Partner portalPartner portal 

Companies do not exist in isolation, they need to cooperate with many other businesses on a regular basis. This especially applies to such areas as real estate, travel industry, banking, healthcare, and logistics. To conduct their activity successfully, organizations from these business niches need to ensure an ongoing process of information exchange, two-way communication, and constant involvement of all parties engaged. A partner portal is a great tool to make interactions with other businesses reliable, effective, and results-oriented. 

Factors that influence the costs of web portal development

Like with building any other bespoke software solution, there is no fixed price for web portal development. Many aspects may impact the budget that is required for a project. So let’s take a look at the most significant of them.


It’s up to you to decide what functionality to include in your web portal. But, naturally, the more complex you want it to be the more money you’ll need. Here are the most popular features of web portals: 

  • Document management
  • Knowledge management 
  • Advanced search
  • User profiles
  • Collaboration tools
  • Data feeds 
  • Self-service tools
  • Task management
  • Performance tracking
  • Analytics & Stats 
  • Data aggregation

web portal

In addition, it’s important to ensure a system integration with third-party solutions as well as make a web portal powerful, maintainable, and scalable.

Outsourcing company vs freelancers

It’s another choice you’ll have to do at the very beginning. As a rule, freelancers charge less but there are a lot of risks associated with this type of cooperation model. For instance, independent programmers frequently fail to meet deadlines or can quit the project in the middle of the road. So a low price usually comes at high costs. That’s why it’s better to trust the development of your web portal to a reliable IT outsourcing partner

Developers’ seniority levels

Senior engineers have higher hourly rates than their junior colleagues, but the latter ones usually work more slowly. Ideally, you would have a coding team comprising programmers of different seniority levels. If you envisioned a complex and long-term project, hiring a dedicated team might be the best option. 

Programmers’ geographical location

It’s not a secret that developers’ rates differ depending on the region of the world. Programmers from the US are believed to be the most expensive charging about $100-200 per hour while Asian engineers may cost you just $15-40 per hour. However, developers from Asia have a reputation for delivering low-quality products. So it’s better to choose Eastern European programmers who offer a supreme price/quality ratio with hourly rates ranging from $25 to $40. 

The costs of building a web portal

If you decide to work with a coding team from Ukraine, the custom development of a web portal will cost you on average $30,000-80,000. Of course, there is no a top threshold and the final price may be much higher, for example, in case you want to build a very complex solution with many user groups having different rights and permissions. 

Also, when choosing the type of contract, opt for time & materials rather than a fixed-price agreement. Building a web portal usually takes some time and your requirements may change so it’s a wise decision to stay flexible in terms of the scope and budget.

Need a corporate website, too? Read this article to find out how much it will cost you!
How Much Money Do You Need to Build a Business Website?


Today’s business world is driven by technologies so developing a web portal is a must for any company that wants to stay competitive. In general, portals can be used in many areas of an organization’s activity, for instance, customer support, business partnership, or internal collaboration. The exact costs you’ll need for the project will depend on numerous factors such as product complexity, developers’ seniority levels, as well as their geographical location. Our recommendation is to choose a coding team from Ukraine to get superior quality for a reasonable price.

Looking for programmers to develop a web portal for your business?

Ivanna is a Content Marketing Manager of GBKSOFT passionate about tech advancements, marketing, and startups. Her dream is to make the virtual world a better place with the help of a written word.

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