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How Business Management Tools Help to Optimize Routine Processes

  • Rating — 5 (2 votes)
  • by Anna - Technology Author and Strategist
  • Updated on November 23, 2020
  • Read —
    15-16 minutes

If you are a business owner, then sooner or later you will definitely face one major challenge. One day you may simply realize that you don’t know how to handle all processes and pay enough attention to each of them, how to optimize routine tasks of your employees and at the same time keep the company getting better and bigger. It can be very hard to attract new clients and improve the quality of provided goods or services if you try to concentrate on dozens of minor tasks at the same time. 

Even nowadays many companies keep using either Excel spreadsheets or some basic online solutions for tracking all tasks. This is a huge mistake, as multitasking always creates chaos. As a wise business owner, you should benefit from total digitalization and implement more reliable, time-saving, and smart solutions. It is better to invest in the development of new, more complex tools than to keep wasting your time and budget. It can be said without a doubt, that there is no better way to put business processes in order than to use some holistic system able to easily manage them all. 

To improve a business, it is necessary to automate some routine tasks of your employees and pay more attention to the creative side. And that is exactly what business management tools allow to do. With their help you can achieve a high level of workflow efficiency, control time, finance and human resources. 

Choose the right software for your business

If you are still not aware of all benefits of business management tools, then let’s take a closer look at them together and find out how to successfully implement software helper into your business environment. 

In general, business management software is a separate program or a set of various programs (tools)  aimed at supporting, automating and improving all essential business processes. It can perform different activities, f.e. collect data, generate reports, find and fix errors, complete certain routine tasks, check and update necessary information, etc.

When it comes to your business, you can either find and use ready-made solutions or consider developing your own tool aimed to meet your particular business needs. However, before utilizing any tool, it is important to estimate the size of your business and identify what segments and processes of it are in need of thorough management. All business management tools can be divided into several large groups depending on business size and the main purpose they serve. 

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Most useful business management tools 

When starting your business or extending an existing one you probably have thought more about your unique idea and counted all possible financial risks. However, the most important part of any business is the organization of all inside processes. To deliver good results, everything should be well-coordinated and function so precisely like clockwork. And that is exactly why you need business management tools. If you are a business owner, then you can make good use of the following programs: 


ERP
Enterprise resource planning is a complex software that integrates many operations in one holistic database, app, and user interface. It helps in handling product planning, control its development, and even marketing and sales. ERP can be a useful tool for small businesses as well as for large ones as its main goal is to set one repository for all data that is used by different departments within your company and in this way improve data flow.
CRM
Basically Customer Relationship Management allows to add and manage contacts, generate reports, add reminders and schedule some events in the calendar, share files, email clients, and track interactions. It provides automation that is extremely important if you work with a huge client flow. Building your own CRM adds way more opportunities to your business. You can modify many options, add some custom ones, and even make a whole new app using existing CRM as a base. 
Company chat app
You may be wondering why a company may need this tool if there are so many other ways to establish a high level of communication between employees (f.e. there are separate apps for chatting, sending voice messages, and making video calls). But the thing is that only chat apps allow your team not only to organize communication but also to keep some work archive in one place, where every employee can access it. You can also create threaded conversations, use chatbots, make quick calls, create groups, etc. All the mentioned options make cooperation between employees from different departments easier.
Project management tools
The times when you had to create numerous task lists, then lose some information and prolong project making are far behind. Now with all necessary project management tools, every business can efficiently allocate time, assign tasks, and monitor their progression and completion.
Finance management tools
Although good old Microsoft Excel can be relied on, it will not help with all financial matters important for the business. All business owners need to control numerous finance-related things like taxes, money flow, salaries, investments, etc. It is inefficient to have a separate tool for each of these operations, it is way better to have your own financial management system and database.
HR tools
When a business starts growing and the number of employees gets bigger it is essential to have a centralized database that will let you handle recruitment, employee attendance, vacations, and work time, perform their progress checking. Good HR system should be able to generate reports, have built-in analytical tools, allow the creation of advanced employee profiles, and perform document management.
CMS soft
Almost every business nowadays has its website and hires content managers to create high-quality texts. However, websites are not only about texts, they require coding and also the creation of informative and well-structured blogs. CMS solutions reduce the time spent on creating, editing, and moving your webpages and allow employees to devote more time to texts and their quality.
Social media management tools
Social media platforms became major marketing helpers for all businesses. It is possible to gain brand recognition through them, attract new potential customers, and interact with them to discover their needs and preferences. Such a huge scope of work requires social media management tools to schedule content posting, monitor user activity, check and reply to user comments, etc.
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What’s better for business – ready-made or custom solutions?

Now that you understand the importance of business optimization solutions, you may be wondering if you should use prepackaged software or develop your own one. Both types have their pros and cons, so let’s take a quick look at them and help you make a choice. 

Ready-made solutions

They offer a certain set of options that can be used by you. You cannot customize such software but it is possible to tune some settings within it. Although prepackaged apps offer the best options checked on practice by numerous users, they can be unsuitable for your particular needs. Your business may require some other special features that you cannot implement in these apps or you may need to remove some unnecessary options, which is also impossible. From a financial point of view, you should remember that ready-made solutions usually require a subscription with monthly payment. Some upgrades or software maintenance may cost you extra money. 

Speaking about ready-made apps, it is necessary to mention SAAS (software as a service) which is very popular because it runs on the Internet and is quite affordable. Although it offers many resources, it is cost-effective, and its launch cycle is faster, there are some drawbacks you should consider. SAAS may require more than one cloud; re-development is always expensive; if some features are changed, your business may be influenced. 

Custom software

It offers highly personalized approach and unique set of options that you can choose according to your business needs. Such solutions will not be overloaded with unnecessary features or settings, they can be seamlessly installed and used on your machine and what is more important their functionality can be improved and expanded if your company gets bigger. And what is more important – you receive lifelong support with your developed software. Although the price of custom software development may seem high, you should understand that you pay for your solution once and then it pays off quite fast. So it is reasonable to invest your money and time in creating your own business management tool.

Custom software will be fully adapted for your business processes and ready-made one will make you and your employees adapt. On top of that, custom development is able to add value to your business and form your competitive advantage. Whatever tool you need, a developers team can advise you how to make it advanced and 100% productive. For example, here at GBKSOFT we even offer pre-development stage on which we discover all your business needs, explore your competitors and shape your app idea. This lets us deliver solutions that are a prfect fit for a particular business of our client.

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Our expertise in businesses digitalization

For more than 9 years in business GBKSOFT performed digital transformation of companies from different business niches starting with construction and ending with entertainment companies. Thanks to the extensive experience, we know what features to add to the custom software, how to make them intuitive so that the client will not spend much time on teaching his staff to use new software. Let our real cases examples speak for us.

ERP for aircraft brokerage company

When we began working with this company, we thought that we are going to update their website and make its redesign. But in fact the company was so satisfied that asked us to build a complex ERP system for them. That company was Soljets and you can take a look at the project we’ve made for them in our portfolio. And now we’ll gladly share some features that the software got:

  • search for aircraft model by filters (it has never been easier to find a necessary jet by its price, manufacturer, or size);
  • advanced range mapping that lets potential customers check the aircraft power compared to the other models;
  • option to discover the approximate price of the airplane in a couple of clicks;
  • full catalogue of jets with all specifications that is very user-friendly + it provides info regarding jet weights, operating costs, cabin interior, performance.

The work of Soljets team became more productive than it used to be before ERP integration and website redesign. Now it takes less time to parse a price of jet, consult a potential customer and make an order. Order management became a pleasant experience too thanks to the advanced options of the ERP.

Management system for construction company 

The project called LEO is our newly released solution that we developed for the great construction company – Nelson Precast. This company produces cast stones, makes custom elements for architecture reconstruction, and even offers their installation. The number of tasks they accomplish on a daily basis is enormous. And of course it was very hard to keep everything under control without a reliable software. So the team contacted us in attempt to build custom management system and improve productivity.

The managers of Nelson Precast have been dealing with repetitive data entry, loads of paperwork and it often led to poor productivity. It was crucial to do something about it and automate many things. So we have developed a complex business tool for them. That tool lets employees prioritize tasks, track crucial processes, manage the data, deal with orders and many more.

LEO system that we developed helped Nelson Precast to accomplish the following tasks productively:

  • Track the progression of every project;
  • Calculate and track the delivery of materials;
  • Reduce workload and boost managers efficiency;
  • Create schedules and prioritize tasks correctly;
  • Reduce time spent on documentation management;
  • Create check-lists for main tasks.

At the moment we can say that our client is totally satisfied with the solution and the job we’ve done. What makes us think so? Well, just take a look at the incredibly positive client review about our company on Goodfirms.

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Benefits of custom business software 

Probably the main and most important advantage of all business management tools is that they help to optimize all processes within the company and prevent chaos of any kind from appearing. But if we dig a little bit deeper, we can name the following reasons why you should definitely consider using management tools or developing your own ones:


Business visibility
If many separate programs and tools are used to manage processes, then it is way harder to track and control everything. You may be losing your productivity and precious time. It is easier to discover real performance of your business if all necessary data is gathered in one system or a tool. 
Financial economy
All separate apps or platforms that you use may require payment for a subscription plan or for access to certain options. In fact maintenance of one holistic tool will be much cheaper and let you invest the cost you spared in some other business needs.
Better customer service
Complex tools like CRMs let you collect and process all necessary data about your clients: their previous orders, preferences, feedbacks, contact information, etc. Having all this data at your disposal you can analyze it and therefore improve some customer-related aspects of your business.
Scalability
The main advantage of all complex business management solutions is that you can make them more functional, add some new necessary options when your business grows and requires new approaches. No other separate solutions can offer you such adjustability and consideration of all your business needs.

How tools resolve business problems 

As a business owner you probably had to cope with many issues in the working process, so it will be easier for us to exemplify how management software can help you get rid of many problems.  

Streamline sales work

F.e. you have a company that actively sales services or goods. Every day your employees have to insert and process huge number of leads’ queries. If you do not have complex CRM, then you cannot collect exact information about your leads number, data about them and their requests, you cannot group your leads or estimate possible financial benefits of a future deal. If you implement CRM, then all information can be gathered, sorted and conveniently displayed in a form of charts, graphs or reports with numbers. This simplifies work of your sales managers and saves them some time that can be spent on searching for new leads.

Perform easy accounting

Accounting software can be a real time saver if you need to manage your finance but do not want to lose time doing repetitive things. F.e. you needed to enter transactions data manually each time you paid taxes or salary to your employees. Why keep doing it this way? The finance management software can analyze your previous transactions, categorize them and then insert new data automatically. In case of a mistake, you correct it manually and spend less effort and time on this whole activity. 

Improve performance

If you are running a company that is responsible for handling large projects and providing services to numerous clients, then PM tools are a necessity for you. They allow to connect all team members and let them be aware of all processes, track working hours, check out on what stage the project is. In this way you can estimate the work of your company in general and improve some important aspects to get more clients and increase your profit. PM tools remove working hassle and allow your employees to concentrate on the tasks they have that leads to higher performance. 

The development cost depends on the complexity and type of the software that you need. For example, basic ERP or CRM may cost you $30,000 or more. While advanced business management system with loads of options will cost $50,000 – $75,000. It is also possible to develop an MVP to test your idea and see if it works for your company. MVP costs less than full solution and has core features.
If your solutions were build long ago, then it is preferable to do a code review and see what new options it is reasonable to add. The update may be either major – when you rethink you solution and renew it, or minor – when you fix some issues and add a couple of fresh functions. But it is definitely necessary to have a modern solution at your disposal.
They can be helpful, so it is impossible to call them bad. The only thing you should remember is that they lack customization options, they may not be adaptable to your business model and processes, and they may be paid ones – and if you count all paid money, you may even realize that you could have built your own solution with better fitting functions.

Final thoughts

Utilizing business management tools is the best way to keep all processes within your company under control. Why waste time on monitoring the data stored in numerous different tools, if you can have one program for all your specific needs? It is always better to have efficient approach to business and integrate smart solutions to optimize and improve it. 

The size of business does not really matter when it comes to software optimization, since with business management tools it is possible not only to improve your company productivity but also make it grow. Such solutions like CRM, ERP, various management tools and systems are a must have for modern companies. They help to keep everything under control, make data driven decisions, improve customer service and performance of each separate employee. It is definitely worth it to invest in custom software development, since it improves business and pays itself off very quickly.

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Develop a custom solution for your company with GBKSOFT. We build software that meets all your business requirements and needs.
Anna - Technology Author and Strategist I am mainly focused on enterprise mobility (Apple, Android), and digital transformation, highly curious about all emerging tech trends, always pay close attention to crucial details and try to find answers to a lot of questions before writing about something.

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Alex Pedchenko
Feb 05, 2020 at 6:32 PM

Who are the top BPM Software vendors?

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Sam
Jan 16, 2020 at 6:42 AM

Business management tools can be really helpful in optimizing your daily business activities. Using these tools will help you concentrate on other major tasks that affect your business profits directly. Selecting the tool that fits your needs is also very important, select a tool that has all that you need so that you don’t need to use multiple business tools, which can create confusion for you.

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