Blog / Tech / custom software

Why You Should Leave Magento Behind

  • Rating — 4.8 (84 votes)
  • by Igor Zviagin
  • Updated on September 12, 2019
  • Read —
    5-6 minutes

Magento is definitely one of the most widespread and effective CMS systems designed specifically for online marketplaces. Even though it was not initially created with this purpose in mind, thousands of online retailers around the world have quickly adopted Magento as a platform of their choice to navigate the tenets of e-commerce and to expand digitally. But this article is not about the many benefits of Magento. On the contrary, it’s about the platform’s vital flaws and striking disadvantages. 

Hi there, we already have slow e-commerce website (magento 2.1.x backend) as well as mobile apps (iOS/Android). We are looking at taking them to the next level both UI/UX experience as well as further functionality.

Our Client

Even the most commonly used software solutions do not guarantee absolute 100% success and, as the story goes, the case with Magento is a two-fold experience because many of its pros come at the price of noticeable cons. Read on to find out why Magento might not be the best solution for your business. 

  1. It’s Expensive
  2. It’s Complicated (and slow, takes a lot of memory)
  3. Errors and Glitches
  4. Lack of Support
  5. Hosting (not included)
  6. Takes a Lot of Time to Maintain
  7. Custom Solution is Better

It’s Expensive

Magento is far from being a budget-friendly solution. The average entry price is $2000 per month without extensions that can cost you additional couple of thousands and the users often pay on a subscription basis rather than making a one-time purchase. You will most definitely need additional extensions since the platform is designed for you to depend on them. Moreover, consider that the average annual salary of a software engineer working with Magento is $80K (in US) and that you will definitely need him (and not just one) to maintain your project.   

It’s Complicated (and slow, takes a lot of memory)

Those same extensions that cost you additional money are to blame for Magento’s single most important flaw – slow speed. Because of the extensions, updates, and plugins that are aimed to satisfy a variety of diverse users developers often report that the system lags behind custom solutions in terms of speed. It is also complicated and takes a lot of time to deal with optimizing your site’s performance and connecting it to a suitable hosting provider. 

Errors and Glitches

Developers and QA engineers report that using Magento comes with a great deal of errors and bugs. That happens, again, because of the number of plugins and extensions. However, thanks to a big Magento community worldwide many bugs are fixed promptly, although new might appear. For some users this is inappropriate, given the amount of time it takes to develop a Magento project as well as its cost. 

Lack of Support

Any one-size-fits-all software solution like Magento, Wix, WordPress or Joomla lack proper support. When facing downtime or encountering security issues, you need to act quickly in order to avoid losses. Reaching out to Magento support, you will need to go through many cycles of bureaucratic hell before your problem is solved. It takes time to just define you issue and it takes more time to get the answer you can understand and apply. For a quicker support you should either pay additionally, or browse through Magento forums, seeking help from Magento community.  

Hosting (not included)

Hosting is another common problem for Magento users and developers. Hosting is not included in Magento package, so it is up to you to deal with the hosting of your website. This means additional expenses but it also is one of the reasons why a site that uses Magento can be too slow or have bugs. 

Takes a Lot of Time to Maintain

Because Magento is a complicated platform, dealing with it requires a lot of patience and effort. All in all, it seems that the benefits of Magento are promoted more widely while its major flaws are generally not covered that good. You either need a professional developer who knows Magento well or it will take time for a programmer to get acquainted with Magento. And even a skilled Magento developer will need to constantly update his knowledge base to make sure that your website is optimized enough to deliver results that justify time, effort and money you put into it. 

Is Magento 2 still an ungodly nightmare to work with?
Reddit Thread

Magento SEO Issues Include

  • Slow Page Speed / Load Speed
  • Query String URLs
  • Product Page Configuration
  • Poor Magento Template Coding
  • Indexing of Duplicate Content
  • Indexing of Search Page

Custom Solution is Better

Custom CMS is going to be tailored specifically for you. Keep in mind that magento is not a good option for small-scale projects while some of its flaws can outweigh its benefits, especially if you’re right at the start of your project. It is highly advisable to go with the custom-made option, hiring a dedicated team of developers that will deliver a website that will work faster and be cheaper to maintain. 

Top 5 Reasons to Build a Custom CMS for Your Website

With a custom-made CMS your business is more likely to deliver thanks to original design, better performance, proper support, and less bugs in your code. When it comes to software engineering, the easier it works, the better. So, Magento, being a complex and time-consuming solution just won’t do you much good. There’s no doubt it was once a great CMS just the same as WordPress but the times have changed and so did what it takes to succeed in the world of e-commerce.

Wrapping Up

There’s no doubt that Magento was an effective platform in the past. In some cases it still is with many companies hooked up in Magento just too seriously to just give it up. Nevertheless, as it often happens with multi-functional “one-size-fits-all” solutions, the amount of extensions made updates made over the years decreased the overall functionality of this CMS to a point where it can no longer be called user-friendly. Perhaps, that is the reason why Magento changed a couple of owners in the last decade. New times requires new solutions and because Magento cannot be remade from scratch (due to the amount of code) it will better option for your business to go with a custom solution.   

Need custom CMS?

Igor Zviagin I'm a tech journalist and market analyst. Software development, apps, tech trends, and digital innovations are all among my interests. Why? Simply, because it's the future. You can have more of that future in my blog entries. I have 5+ years of experience in online journalism and blogging but I've been a tech enthusiasts and even something of a geek my whole life. It is my pleasure to share with you the knowledge I have. Reading my articles, you can be sure to find expert opinions of senior developers, market tendencies, design tips, and info on outsourcing, business industries or specific Web and Mobile projects.

Comments (7)

Leave a comment

Leave a Reply

Miley Cryus
Mar 18, 2020 at 11:17 AM

Thanks for sharing this information.

Miley Cryus
Mar 16, 2020 at 11:41 AM

Interesting article….

Alex Gramm
Sep 12, 2019 at 3:03 PM

Hello Igor!
Thank you for article.

As a marketer I have two comments and jyt question for you.
1) Indexing of Search Page. It isn’t issue because you can find a solution in Magento devtocs. The solution is the disallowing /catalogserch/ in robots.txt.
2) The duplicate content it’s a common enough problem for all ecommerce platforms (and any non-ecommerce CMS).

The question.
What do you mean about Product Page Configuration as SEO issue? Could you explain it in the understandable way?

Sep 06, 2019 at 7:50 AM

Why you call Magento is CMS when this is full e-commerce system?

Sep 12, 2019 at 10:42 AM

It’s both and calling Magento a “full e-commerce system” seems like a marketing move to just make it sound cool. Consider this example: Amazon is online marketplace for retailers but it is also a website, right? Well, Magento is by definition a website builder or CMS but to conquer a certain niche it went with e-commerce which doesn’t matter because a Magento website is still a website no matter whether it is used to sell goods or share the lists of books which qualifies Magento a content management system. On a website built with Magento goods and their descriptions are the content.


Alex Pedchenko
Sep 04, 2019 at 11:53 AM

why is magento so complicated?

Sep 04, 2019 at 3:57 PM
Alex Pedchenko,

because it was developed over a great amount of time and since you can’t overwrite the whole thing, you add plugins and extensions and the more plugins there are, the more complicated the whole system is for developers, and it also makes it slower for users


Related services


All articles Business Company News Marketing Tips StartUp App Ideas Tech UI and Design

People are talking about

You've got
a project in mind

What's next?

Send us a message with a brief description of your project.
Our expert team will review it and get back to you within one business day with free consultation and next steps.


Nothing can be better than getting a review from our happy clients
who recommend us and trust us their business.

More good work from team GBKSOFT. All well executed. The support within GBKSOFT is excellent. Communication is good too, spoken English as well as written. Support
My Project with GBKSOFT gave me the ability to develop my software while keeping a busy schedule. Ana, who was my project manager, was very professional and was always understanding of my vision and what I wanted. I would recommend GBKSOFT again to any other company or person who has a vision for their web application. Thank you GBKSOFT! Recommend
I’ve been using GBK Soft for the past 3 years and they have been great. Communication is unparalleled to other app development companies. I’ve continued to return to them to improve my iOS app countless times and I will continue to do so in the future. I highly recommend this company! Improve
They proved to be very good and they’re very reliable as well. They are quite conscientious. They will go the extra yard to make sure we're happy. Reliable
They write clean code, adhere to deadlines, and communicate extremely well. I strongly recommend anyone from the GBKSOFT agency and hope to work with them again myself. Clean Code
GBKSOFT did a good job to manage the project. They put in a good effort to communicate with us and make it easier for us to communicate with developers. Good Job
Gireesh, USA
One word...EXCELLENT.
Very well thought out and articulate communication. Clear milestones, deadlines and fast work.Patience. Infinite patience. No shortcuts. Even if the client is being careless (me). The best part...always solving problems with great original ideas, especially with this strange project where we are making up new words every day!
I think they do great work. I haven’t yet given them something that they were unable to do. Great
GBKSOFT’s performance has been very strong. We've referred them twice, which says all anyone needs to know about them. A referral is the ultimate signal we can give that these guys are great. Strong