PRIVACY POLICY

Gbksoft.com’s privacy policy is outlined in the following document. Please take care to familiarise with it before using any services found here, as usage of the site indicates acknowledgment of and agreement to the policies outlined herein.

GBKSOFT collects user data to improve the content and user interface of its services, as well as to enhance communication with customers. All data is collected according to GDPR. No user data will be disclosed in advertising campaigns. The information about our visitors that can be shared with third parties is not personally identifying. No personal data is shared with third parties without legally required disclosure. The highest level of confidentiality and protection is preserved during data storage.

EUROPEAN ECONOMIC AREA (“EEA”) CUSTOMERS ONLY: Please note that the whole body of this Policy applies to you as well as additional provisions which are specific to EEA customers.

Privacy Policy Consent

By using the GBKSOFT Website, its Mobile Applications and services on the GBKSOFT Website, you agree to all the terms of this Policy. We reserve the right to amend it at any time without warning or notification. Any such changes take place immediately.

It is the responsibility of users to acquaint themselves with any and all changes made to this Policy since further usage of the Service falls under this agreement with all changes made here. Any such changes will be reflected in this document which can be found on our website.

Customer Information

Some of the information collected may include but not limited to browser type, IP address, time of access, and computer operating system. Cookies may also be used to analyze general information, such as device type and its operating system.

Cookies

We use cookies to supplement customer experience. They ensure that you won’t have to enter the same information many times on a single website.

Gbksoft.com uses cookies to keep track of user traffic that comes to our website and services. This files track referral traffic that comes to the website, individual preferences of users, and help us to improve the overall responsiveness of the website. We can create anonymous statistical reports based on data obtained through cookies. The reports are used to improve the user experience of our website.

HOW, WHEN AND WHAT WE COLLECT?

How does GBKSOFT collect my personal information?
We collect information in several ways: directly from you, from third parties such as our marketing affiliates, and service providers that are used to verify your identity and prevent fraudulent activity on our website.

When does GBKSOFT collect my personal information? When you interact with our website. When you feel in the contact form on gbksoft.com

What information does GBKSOFT collect? The types of information we collect about you depends on your activity on the website, and might include:

  • Your contact information (e.g., name, email address, phone number);
  • IP address, geolocation;
  • Identity validation (e.g., photography, social media links);
  • Any other information that you choose to provide to us (e.g., if you send us an email/ fill in contact form / contact us in any other manner);
  • Information provided by Cookies and other software tools;
  • You are responsible for providing accurate and up-to-date information. We do not guarantee the fulfillment of our services if the information you provide is inaccurate or misleading.

How we use the data we collect?

How we use the data we collect?

The personal information that we collect from you might be used for the following reasons:

  • To provide more tailored-made service experience;
  • To deliver our services;
  • To reaching out to you concerning the services that you requested;
  • To perform audit, research and analysis of our services. It is aimed to maintain, enhance and protect our services;
  • To transfer your data to third parties, public entities, industry regulators and organizations as required reasonably for operating of our business;
  • To disclose your data to the governments and/or related organization according to law requirement upon its enforcement.

By not opposing such use of your information you allow us to inform you of about other services of ours that you might be interested in. If initially you do not oppose this, but later decide to, please feel free to contact us at hello@gbksoft.com.

WHERE WE STORE YOUR DATA

All information you provide to us is stored on our secure servers. Note that the transmission of personal information via the internet is not 100% secure and we can not guarantee it is protection along the way to us. Although we will do our best to protect your personal data (by applying such security measures like use HTTPS and SSL certification), we cannot guarantee the full protection of your data while it is transmitted to our website; any data transfer is made at your own risk. Once we have received your information, we will use strict security procedures to protect it.

THIRD PARTY ANALYTICS

We use automation software and applications, such as Google Analytics, to collect and examine usage statistics of our website. We use these tools to help us improve our services, personal performance and user experiences. These third parties may collect your device ID, IP address, or other information about your use of our services as part of the analytics they provide to us.

CHANGES IN THIS POLICY

Any updates to this policy will be posted on this page. It is the responsibility of each customer to check this page and ensure that they are up to date with any changes that have been made.

SECURITY

All reasonable technical and organizational precautions are taken in order to ensure that customer data is never leaked or made accessible in any other way to external parties. No information, other than in the case of a valid legal demand from the relevant authorities, shall ever be voluntarily disclosed by GBKSOFT.

INTERNATIONAL DATA TRANSFER

Information collected by this site may cross international borders into or out of any of the countries where GBKSOFT operates. The customer agrees to such cross-border data transfers.

DISCLOSURE PROHIBITION

Disclosure of information to the public is strictly prohibited. This information is made accessible by the owners and administrators of GBKSOFT only. Any outside claim may not be used in legal proceedings unless it directly affects the owners and administrators of GBKSOFT or if the administrators and owners have given prior consent to the use of that information.

Legally required disclosures: If compelled to do so by the relevant and competent legal bodies to disclose personally identifiable information without having notified the customer affected. These instances are restricted to those cases when it is required by law, and a warrant or other legal document has been presented, or where it is reasonable and necessary to identify and bring actions against legal wrongdoers.

Future changes

GBKSOFT is constantly changing in order to meet the demands of our industry. Any changes made to this policy will be considered mandatory and will take effect immediately after being published on this page. These changes may be carried out without any prior notice. It is the responsibility of any customer to update themselves concerning changes made to this page.

The legal owner and entity operating GBKSOFT is GBKSOFT Dev LLC,
63 Zvirynetska Str., Kyiv 01014 Ukraine,

hello@gbksoft.com

EEA CUSTOMERS ONLY: YOUR RIGHTS

You have several rights in relation to your personal data which are described in more detail below. You can plead your rights according to GDPR at any time by contacting us via hello@gbksoft.com

Accessing your data

You can ask us to:

  • confirm whether we are processing your personal data.
  • give you a copy of that data.
  • provide you with other information about your personal data such as: what data we process, how we use it, whether we transfer it abroad, how we protect it, how long we keep it, clarify the rights you have, how to make a complaint, the sources we used to have acquired your data. We are ready to give you all the information mentioned in this privacy policy. Although if anything is unclear, please contact us via hello@gbksoft.com
  • you do not have to pay a fee for a copy of your information unless your request is unfounded or excessive, in which case we will charge a reasonable amount if needed. We will let you know of any charges before completing your request.
  • we aim to respond to you within 1 (one) month after receiving your request unless it is excessively complicated to fulfill or you have made several requests, in which case we aim to respond within 3 (three) months. We will let you know if it will going to take us more than 1 (one) month to deal with your request. We may also ask you if you can tell us the exact piece of information you want to receive if it is unclear from your request. This will help us fulfill your request faster.

Correcting your data

You can ask us to correct any data you’ve provided if it is inaccurate or incomplete. This is free of charge.

We aim to deal with requests concerning data correction within 1 (one) month, although it might take us up to 3 (three) months if your request is particularly complicated or requires us to deal with third parties. If we cannot process such request, we will let you know and explain why this is.

Deleting your data

This right is sometimes referred to as “the right to be forgotten”. This is not an absolute right but you have the right to ask your data to be deleted, free of charge, in certain circumstances.

You can ask to erase your data in case if:

  • it is no longer necessary for the purpose for which it was originally collected or processed;
  • we are processing your data based on your consent, and you withdraw that consent;
  • you object to the processing and we do not have an overriding legitimate interest for continuing;
  • your data must be erased to comply with a legal obligation;

There are some exceptions to this right. If one of these applies, we do not have to delete the data.

If we have shared your data with third parties, we will tell them about the erasure of your data unless this is impossible or would involve a disproportionate effort.

You can restrict the processing of your personal data in the following cases:

  • if you contest the accuracy of your data, we will restrict processing until we have made sure the data is accurate;
  • if you object to our processing and we are considering this objection;
  • if the processing is unlawful but you do not want us to erase your data;
  • if we no longer need the personal data but you require the data to establish, exercise or defend a legal claim.

Objecting to the processing of your data

Objecting to the processing of your data is free of charge. It is not an absolute right but you can object to our processing of your data where it is:

  • based on the legitimate interests ground; or
  • for the purposes of scientific/historical research and statistics.

We will stop processing your personal data unless we have compelling legitimate grounds for the processing which override your interests and rights, or unless we are processing the data for the establishment, exercise or defence of legal claims.

You can require us to stop using your data for direct marketing purposes. We will stop as soon as we receive your request. There are no exemptions or reasons for us to refuse.

Data Portability

This allows you to obtain and reuse your personal data for your own purposes across different services.

It applies where the following conditions are met:

  • you provided the personal data to us yourself;
  • we are processing the data either based on your consent or because it is necessary for the performance of a contract; and
  • the processing is carried out by automated means.

We will provide your data free of charge in a structured, commonly used and machine-readable form. We aim to provide your data within 1 (one) month of receiving your request unless it is particularly complicated or you have made several requests, in which case we aim to respond within 3 (three) months. If we are going to take longer than 1 (one) month we will let you know and explain why we need more time. If we consider that we cannot provide you with your data, we will contact you and explain why this is.

CONTACT US, QUESTIONS, UPDATING YOUR INFO, OPTING OUT

If you are a customer and would like to update your information, please inform your project manager. If you are not a GBKSOFT customer, but have provided us with information, and would like to update your information, you may contact us through the phone number or email address listed below.

63 Zvirynetska Str., Kyiv 01014 Ukraine
Phone: +1 347 305 10 63
Email: hello@gbksoft.com
Web: https://gbksoft.com

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