We are the part of the holding

Boost the ROI of Your Company Through Business Automation Software

  • 12-13 min read
  • January 12, 2022
  • 👍 Rating — 5 (4 votes)

At certain stages of its development, every business encounters the challenge of becoming more productive and profitable. Moreover, in the current fast-changing and highly competitive world, enterprises should always aim to grow further to protect their market share. 

Adopting business automation is a strategy to improve your business performance, maximize the results from your employees’ efforts, and reduce mistakes. The impact of software development for business automation may vary and touch upon different aspects of your processes. However, it’s always a step forward. 

In this article, we describe business process automation through software product development to shift goalposts and help you achieve business objectives you could only dream of before. 

The Value of Business Automation Software Development

We would say that business process automation (BPA) is an umbrella term that unites different technologies that companies may leverage. However, there is no single protocol for implementing all automation. To gain the most from this process, every company should adopt a custom approach: evaluate their current workflow, and detect areas where implementing automation technologies will bring the most value. 

At the same time, it’s important to remember that not every process can be automated. Even with artificial intelligence growing capacities exponentially day after day, humans can still complete some tasks better and more precisely than technologies. 

Business automation, at its core, is designed to optimize the workflow, delegate everything possible to machines and software. Consequently, it relieves employees from repetitive tasks, redirecting their attention and efforts to more strategic, essential goals and tasks. 

The main reasons for carrying out business automation are always tied to profits. Whether it helps to reduce overhead and increase profit margin, improve employee productivity or increase manufacturing capacities, it leads to better financial results.

Among more concrete resulting improvements of business automation software development that are worth mentioning are:

  • boost in productivity of your employees;
  • improved customer experience;
  • reduced amount of mistakes in production and supply chain;
  • reduced amount of mistakes in order processing, and hence, lower product return/refund rate;
  • enablement of a better data-driven environment;
  • higher visibility of your assets, stock/inventory;
  • enhanced prospecting.

The level of automation can reach different gradations: 

  • workflow automation that unites data storage and data exchange between employees on one single platform;
  • robotic process automation, also known as RPA, when specific software or bots are used to automate repetitive tasks; in this case, the software is only designed to repeat the same tasks by following certain rules;
  • advanced automation implies the implementation of artificial intelligence (AI) and machine learning (ML); here, the AI-powered software may evaluate the unique situation itself and determine the best solution or approach for the situation without a need for human involvement.

No matter what type of custom software development for business automation you choose, it’s an investment in your company. And like any good investment, it will not only recoup the costs but also certainly pay off and bring profits from a long-term perspective.  

lamp

Want to hire business automation software developers to upgrade your business processes?

Ask our IT-experts and get answer within 24 hours

Delivering Business Automation ROI

Business automation is a tool that will springboard your business to the next level. This is clear and obvious, but you will obviously need to bring some more arguments to the board of directors to make it happen. However, when done right, it can yield significant ROI (return on investment), in some cases even up to 400 percent.

software development for business automation

Source: Salesforce

To calculate ROI of custom software development for business automation and get some realistic numbers to operate, you can use this formula:

ROI = (Gain from the investment – the cost of investment) / the cost of investment

But a question arises when you try to evaluate the gain from investment in measurable numbers.  Some experts talk about hard ROI (a quantitative financial indicator that with some efforts, you will be able to count) and soft ROI (an indicator that represents qualitative changes in your work environment and is difficult to convert into financial results). Both hard and soft ROI brings benefits for your business, but to measure them, you need to contemplate the various effects of business automation. 


Expense reduction
It’s the most tangible indicator you can measure and count ROI by. The common way to count cost savings is by counting FTE (full-time equivalent) for the automated processes. If some task has required the involvement of 5 full-time employees in the past, and now you’ve implemented business automation, the benefit you gain counts as being 5 FTE. With the average annual wage of $50,000, you have saved roughly $200,000. Other advantages here may include transitions to new technologies through business automation software development and rejection of legacy code. By using the most updated technologies, you will be able to save money on software support or software scaling.
Increased throughput and productivity of the enterprise
Business automation software development opens the gate to non-stop, 24/7 operations, which might be impossible or hard to achieve for the business without these required technologies. Some repetitive tasks may be done automatically. For example, instead of having an employee do data entry for some 4 hours on end, you can have the software complete this task before the aforementioned employee even comes to work to start their workday. This way, the staff becomes relieved from manual tasks and has the opportunity to contribute more to strategic and impactful decisions.
Scalability
Growing your business is always a challenge, as sometimes you need to increase the volumes of your production, and hence, scale your processes or replicate them in other branches or departments. Having certain processes automated comes in handy in this case. Firstly, automation grants you a high level of standardization and versatility, so the practice can be easily transferred and repeated. Secondly, there is always a limit as to how much productivity in scaling can be achieved simply through staff count expansion, which is when process streamlining through automation comes in.
Improved employee retention
Automation enhances the return on investment into human capital as well. It usually takes “responsibility” over repetitive tasks that can be done without human involvement that are actually boring and exhausting for humans, but not for computers. Obviously, burdening goal-oriented, proactive people you would want to work for your company with these tasks is a bad fit. By working alongside automation, not instead of it, your staff will be able to drive value and engage in creative and demanding tasks. Moreover, your business kills two birds with one stone: you get the maximum result from employees’ efforts who stay satisfied with what they do for work.
Better process insight
Through custom software development for business automation, you may not only improve processes but generate and assemble data, draw findings that you haven’t even recognized previously. This may become a place for your opportunities for further automation and implementation of artificial intelligence, machine learning. Data may also open new opportunities for new products, services, or market entries.

Custom Software Development for Business Automation

So, at this point, the impact of business automation should be clear, and you may want to implement it to some extent. Business automation software development is a logical step in 2022. Depending on what aspects of your processes are a priority or most suitable for automation, you can choose the most appropriate software piece. 

Under the “automation software”, companies imply different types of systems, and the most common ones include:

  • enterprise resource planning (ERP);
  • customer relationship management (CRM);
  • order management systems; 
  • inventory management systems;
  • etc. 

All of them serve to automate the flow and streamline certain processes. The current market of ready-made solutions offers a lot of solutions at different forms and prices, so it’s quite easy to plug-in automation software within a few days. However, if you are aiming for real results and high ROI, ready-made software won’t be the best match. 

The main downside of ready-made software is the lack of customization and agility. Most likely, you will get a hold of a narrow set of functions that will give you the opportunity to automate your processes on a certain level, to a certain extent. Still, almost always, the ready-made system will have bottlenecks in its functionality that won’t be 100 percent catered to your needs and will restrict your automation scalability potential. 

To overcome this challenge, you will need to resort to custom software development for business automation and create a system that at its core is designed specifically for your company. 

You may worry that while switching to the new custom solutions, you may lose your already generated data and thereby block operational processes. However, it’s possible to save and relocate valuable data to the new system.

We have gone through our share of business automation software development, and here are some of our most distinctive success cases.

Our Success Cases of Software Product Development for Business Automation

Enterprise Resource Planning System for Jet Brokerage Company

business automation software development

Soljets works in the field of jet brokerage and acquisition. At some point in its development, the company leaders understood that the industry is in crucial need of transformation, adopting modern technological solutions instead of an old-school approach to business operations through scattered Excel reports. The company decided to develop a system that would function as a united space for data collection, exchange, and processing. 

The development itself has taken over 18 months, and the client admits that the exact extent of the final benefit of the software product development for business automation was difficult to assess at this stage, but the results exceeded expectations. 

2 years after the initial release, the company has grown about 2 or 3- fold in terms of revenue after the deployment of the GBKSOFT-developed ERP system. 

Order Management System for Fleet Outfitting Provider

software development for business automation

Our client provides and installs special parts on government agencies’ vehicles (law enforcement, fire department, etc.) and commercial fleets. The process to obtain the necessary parts (gathering requirements from the end-customer, collecting necessary parts from storage) was cumbersome and demanded manual data entry and processing by employees. 

The company requested web development services of a system that would connect customers and the company’s staff, automate the ordering, and its fulfillment. We initiated the development from the Discovery Stage: we started from mock-ups, then proceeded with minimal functionality. But during our whole cooperation, the system has expanded to other additional modules that started to complement one another.

As a result, the company was able to increase its productivity and relieve employees from repetitive, time-consuming tasks. 

Construction Management System Leo for Manufacturer of Concrete Material

business automation software development

Our client is a manufacturer of architectural cast stone masonry and architectural precast masonry products. Almost every order they receive is custom, so it demands thorough estimation and processing. For 10 years, our client was trying to leverage ready-made solutions to automate this workflow and even initiated business automation software development. However, the previous efforts only left specifications and not a software piece. 

Luckily, our cooperation has resulted in self-sufficient software that was completed in only 6 months. The LEO system provides full lifecycle tracking of every project, automates repetitive data entry and scheduling. The system was designed by our business automation software developers to reduce the workload on employees, increase their productivity and simultaneously decrease errors. 

Highrise Property Management System

custom software development business automation

Our client is an expediting and architectural firm, and one of their main services is monitoring the statuses of different notices or violations that have been incurred by the owners of properties. 

The company’s goal was to create a system that would automatically collect data on property violations and permits from necessary resources and notify property owners accordingly. 

After the release, our client was able to increase the speed of detecting and reacting to property owners’ matters faster than previously, reducing the number of monitoring errors. The company uses it as a product aimed to make the lives of property owners easier and converted it into an additional revenue source. 

lamp

Want to initiate software development for business automation?

Our business automation software developers can provide you with the necessary expertise and resources for this task.

GBKSOFT as a Top Business Automation Software Development Company

For 10 years, we’ve been helping businesses from different domains grow and scale-up. By cooperating with us, you will benefit not only from business automation software development services, but from the:

  • our extensive knowledge base in custom software development for business automation;
  • a high level of ownership for the development results from our side;
  • a team of experienced business automation software developers;
  • quick kick-off;
  • transparent budgeting;
  • established communication system; 
  • flexible pricing and cooperation conditions (full-cycle development, team extension, etc.).

We are ready to cover your business automation software development fully, from gathering the first specifications to the final deployment. 

For successful business automation software development, you will need a development team that consists of the following members:

  • software architect;
  • business analyst; 
  • front-end developers;
  • back-end developers;
  • mobile developers (in case you need a mobile version of the system);
  • UI/UX designer;
  • DevOps specialist. 

The quantity and seniority of the business automation software developers depend on the difficulty and scope of the project. Hence, we evaluate every project separately and provide detailed and clear estimations to predict the price and timeline of the development. On average, the development of business automation software takes at least 6 months with a monthly check of $50,000. 

lamp

We will contact you within 24 hours.

In Conclusion

Business automation software development is a point of growth for any company. The process of automation is a clear pathway to increasing the profitability of your company in different ways. However, to get the maximum results you should focus on long-term advantages and strategic goals instead of just embracing new types of software just for the sake of technologies. Partner up with reliable business automation software development company which will help you determine the best strategy for this task. 

Any repetitive process that is executed without human involvement is an example of business automation. It may be automated data entry from one spreadsheet to another by programmed bots, automated order processing, etc.
Intelligent automation implies that the system is powered by artificial intelligence and isn’t just programmed to perform a repetitive task, but can differentiate different types of situations and can determine the best action plan on its own.
Depending on what processes you want to automate, you may implement enterprise resource planning systems, customer relationship management systems, order management systems, etc.

Creator

I believe that the tech sphere is one of the most important markets nowadays, therefore I like to dig into new trends and explain their main point in simple words. My interests include how new technologies improve our everyday life, including education, traveling, communication, and workflow. My Linkedin, Twitter
Vlad

Expert

Vlad has a secret skill to turn clients into friends. He is always aware of the latest trends and can provide you with the consultation. As a technology geek, Vlad can advise on the most innovative solutions for your business.
Leave a comment

How can we help you?

  • Indicating scope, timeframes, or business challenges would allow us to provide a better response
  • Our expert team will get back to you within 24h for free consultation
  • All information provided is kept confidential and under NDA

Looking forward to your message!

spinner