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Marketing Tips

How to Improve Customer Service with Web Communication

A recent Deloitte research sites that 62% of companies perceive contact centers as a “competitive advantage” that drives additional customers. Definitely, in the age when services dominate over the products, few will argue with the importance of contact centers. It must be acknowledged that additional services (contact centers are among them) are the new drivers…

Rating — 5 (21 votes) by Tony on December 26, 2020

Tech

The process of WEB development: Roadmap

The development of any product can be a huge process and just like any others that you would expect a positive result from, the WEB process needs to be thought out and measured.  A lot of developers, especially the junior ones or even the little companies, think that some stages of development are just a...

Rating — 5 (7 votes)

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