Chatbots for Your Business

Tech

How to Properly Use Chatbots for Your Business? UX Tips & Tricks.

Chatbot trend has appeared two years ago and still on the table along with Big Data, IoT, VR, and Live Streaming. It’s even expected that 80 percent of companies will be using chatbots for interaction with customers by 2020. But! Unlike its competitors, chatbots are much cheaper in development and thus stand near to the…

Rating — 5 (7 votes) by Tony on April 16, 2020
messengers in smartphones

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How to Improve Customer Service with Web Communication

A recent Deloitte research sites that 62% of companies perceive contact centers as a “competitive advantage” that drives additional customers. Definitely, in the age when services dominate over the products, few will argue with the importance of contact centers. It must be acknowledged that additional services (contact centers are among them) are the new drivers...

Rating — 5 (21 votes)

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