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Top Reasons to Hire a PM to Your Outsourcing Team

What specialist does your outsourced dream team have? If you’re working on a software solution, you’d probably name developers, QA engineers, designers… You may think that it’s enough, and you’d be right to do so – these specialists have all the skills required for successful project completion. But there is a missing link, and it’s...

  • 12-13 min read
  • June 13, 2021
  • by Olha Didenko

How to Improve Customer Service with Web Communication

A recent Deloitte research sites that 62% of companies perceive contact centers as a “competitive advantage” that drives additional customers. Definitely, in the age when services dominate over the products, few will argue with the importance of contact centers. It must be acknowledged that additional services (contact centers are among them) are the new drivers...

  • 4-5 min read
  • December 26, 2020
  • by Tony

How is it right for the client to formulate design requirements and feedback?

One of the main difficulties in communication between the client and the designer is how to successfully convey your vision. It can be quite difficult for a client to put into words his ideas and thoughts. And even if you masterfully describe the project, this does not guarantee that the designer will have the same...

  • 12-13 min read
  • June 09, 2020
  • by Valeriia

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