Booking accommodation and flights online is not new for modern traveler. But booking additional services via mobile apps is an upcoming trend. Surely, traffic from mobile travel apps is still much lower than web traffic, but it’s growing little by little. Statistics say that total revenue from travel sales made using smartphones has grown by 105% for the 2017. And it will only increase over the years. I the meantime shares of mobile and desktop sales are going to equalize by 2020.
Though hostel’s website is a perfect format for online presence, mobile apps are snapping on their heels. Soon, it would be hard enough to get noticed and stay highly competitive with only one website. For example, 65% of tourists who prefer booking rooms for the same day, do it on the go via mobile apps for iPhone and Android. At the same time, 30% of all travel bookings are made via mobile devices. So, hostel app development might be a good strategy to boost your PG business.
What are the benefits of hostel booking app development?
Mobile users aren’t just watching photos on Instagram or reading tweets. They are also using their smartphones to plan trips. 38% of smartphone owners have used their devices to plan journeys while 60% confirmed they have downloaded travel apps.
Now it’s clear enough that hospitality industry needs mobile development in order to succeed, as well as it needed websites once. Since many hotels, youth hostels and restaurants have already started to use mobile apps for clients engagement, why wouldn’t you do the same?
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Benefits of hostel mobile app for guests
Let’s try to look at hostel apps find the main advantages from guests’ point of view:
Easy check-in and check out. Imagine that you have arrived late at night or vice versa want to leave early in the morning. Unfortunately, not all hostels and even hotels provide 24/7 services and receptionist might be absent at his working place. But thanks to the power of the mobile app, you can make your check-in in a few taps and get the key to your room from the locker, that will open as soon as you finish registration.
Easy payments. The same thing turns out when you make payments. If you want to pay via credit card, why should you wait for the receptionist if you can do it directly in the hostel booking app? By the way, payment gateway can be easily integrated into an existing Android or iOS app.
No middle person. Previously, you had to contact the travel agent to find accommodation for your trip. And you overpaid. Or you decided that you can find a room using services like Booking, but the truth is you also overpaid. But when you book a bed or room in a hostel directly through an app or a website, you are not paying any agent commissions and that is very handy for a budget traveler.
Real reviews. When a hostel app has a direct connection with other well-known services like Trip Advisor, guests can read the real reviews. Recent research shows that the key factors in choosing accommodation for 86% of travelers are online reviews or posts on TripAdvisor.
All travel information in one place. When you are traveling light, hostel app is the perfect solution to keep the most important information in one place. Offline access comes in handy when you have just arrived on spot without any WiFi connection. Moreover, if an app includes any extra services like bike rental, tours or ordering breakfast, it becomes your personal pocket assistant.
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Benefits of hostel mobile app for owners
Investing money in building a mobile application for your hostel has to bring the tangible results and empower your Paying Guest business. So, what benefits do mobile apps bring to hostel owners?
Automatization. Together with building your own hostel management system you can organize and arrange all the processes, from booking rooms to payments and check-ins. The common practice is connecting the hostel app with the website and integrating third-party services, to reduce the work of receptionists and the number of possible mistakes. That means you can see all the details of your guests, rooms availability and manage the whole hostel using one software solution.
Real-time updates. When you are working with multiple partners like Booking, Expedia, and others to sell rooms, it might be tricky to monitor how many bookings do you have. The result of such a messy system can be an overbooking problem – the most hated situation for tourists. But fear no more. Now you can integrate website or mobile app to be aware of room availability.
Promotion. Promoting your hostel via email marketing is a good strategy, but what if you also add push-notifications? You can send promotions and special offers via your native app to reach your customers and get more results.
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Extra services. Hostel owners can also enhance guest’s experience by getting in partnership with local services. For example, booking a table at a cafe around the corner, booking a city tour or bike rental is what an average young traveler wants to see in a hostel app. Adding this additional features to your app will not only satisfy your customers’ needs but also increase revenue.
Unlimited access. We can bet you don’t always work from the office, or maybe you don’t have one. But what you can have any time – is an access to your hostel management system (HMS). Connecting your software to cloud services, enter the dashboard and manage your business whenever you are. Mobile app developers advice using cloud services as also prevent information loss because of computer breaks, so you can be sure all your data will be safe.
Hostel management system development is not the brand new idea, but still promising. If you want your business to stand out and bring undeniable benefits for your clients, consider adding the listed features to your hostel booking app. These insights will enhance travelers user experience as well as your competitiveness on the market.
Hire our experienced team to get the best out of your hostel management app!