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messengers in smartphones

Marketing

How to Improve Customer Service with Web Communication

A recent Deloitte research sites that 62% of companies perceive contact centers as a “competitive advantage” that drives additional customers. Definitely, in the age when services dominate over the products, few will argue with the importance of contact centers. It must be acknowledged that additional services (contact centers are among them) are the new drivers…

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Chatbots for Your Business

Development

How to Properly Use Chatbots for Your Business? UX Tips & Tricks.

Chatbot trend has apeared two years ago and still on the table along with Big Data, IoT, VR, and Live Streaming. But! Unlike its competitors, chatbots are much cheaper in development and thus stand near to the consumer market than future techs like IoT. Moreover, chatbots have found their place in the business world and play...

Rating — 5 (4 voices)
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