How to Improve Customer Service with Web Communication
A recent Deloitte research sites that 62% of companies perceive contact centers as a “competitive advantage” that drives additional customers. Definitely, in the age when services dominate over the products, few will argue with the importance of contact centers. It must be acknowledged that additional services (contact centers are among them) are the new drivers…
How Web Development can Leverage your Business: CRM, ECM and ERP
How to achieve more results? How to improve the business processes in my company? We bet you ask yourself these questions. And the answer exists. In the modern world, when everything moves so fast, the automatization of business processes is a must. Multitasking, huge flow of information and race for the best result take us...