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Big dataThe best articles

big data as an asset

Business

How to Turn your Data into Asset and Improve your Customer Service

Meet Annie. She’s running a small financial consulting firm and dedicate all her energy to customer service and business process optimization. She barely had time to integrate a CRM and follow up all clients through it. Over a year her consulting division has grown from 4 to 16 people. One day, looking through a schedule…

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